Have your say on plans to improve Herefordshire bus services. Friday 16 July to Sunday 15 August 2021. This consultation is closed.

The government recently published its national bus strategy for England called Bus back better. The strategy is encouraging local authorities to work with bus operators to create plans for improving their local bus services and encouraging more people to use them.

The strategy comes with the promise of £3 billion in funding across England to support this and Herefordshire Council intends to bid for funding to be used locally.

Bus service improvement plan for Herefordshire

In response to the national bus strategy, we will be drafting a bus service improvement plan (BSIP) for Herefordshire, in collaboration with the county's bus operators, and other stakeholders. 

How we'll use your feedback

In drafting the plan, it's important for us to know what you think would improve local bus services and what would encourage you to use local buses more.

Our bus service improvement survey asked for views from people who already use buses and from those who currently don't. We also wanted to hear from public, private and voluntary organisations who have an interest in local bus services and making them work better.

The feedback we have received will help to inform the final plan, which we aim to publish on this website in October 2021.

Data protection

Herefordshire Council is the data controller under data protection law and will use the indication of your consent (by completing this questionnaire) to process your data as set out in this document. The legal basis for processing this data is your consent to do so. Your data will be processed by Integrated Transport Planning Ltd on behalf of the council. You can withdraw your consent at any time, however, please note that once your data has been anonymised for use within the report your information cannot be removed from the completed report. No identifying data will be included in the final report.

Our contact details to discuss this issue, or for any other queries is public.transport@herefordshire.gov.uk Your data will be kept in a secure manner in line with the council's retention policy. The information you provide will only be used for the stated purpose.

You have a number of rights under data protection law, including the right to request your information. You also have a right to make a complaint about our handling of your personal data to the Information Commissioner's Office.

Further information about the processing of your data can be found in our consultations and surveys privacy notice. You can contact the council's Data Protection Officer at informationgovernance@herefordshire.gov.uk

Further information

For further information, please contact the Transport Team on 01432 260211 or email public.transport@Herefordshire.gov.uk

Published: 16th July 2021